Shipping Policy

We aim to process and deliver all orders as quickly as possible. Please review the following shipping information before placing your order.

1. Order Processing

Orders are normally processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, promotions, or periods of high order volume.

2. Delivery Time

Estimated delivery times depend on the customer's location and the shipping method selected at checkout. Delivery times are estimates and may be affected by customs clearance, weather, carrier delays, or other circumstances outside our control.

3. Shipping Fees

Shipping fees are calculated and displayed at checkout before the order is completed. The customer is responsible for applicable shipping charges unless otherwise stated.

4. International Orders

For international shipments, the customer may be responsible for customs duties, import taxes, clearance fees, or other charges imposed by the destination country.

5. Tracking

Where available, customers will receive tracking information after their order has been shipped.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address. Additional shipping costs caused by an incorrect or incomplete address may be charged to the customer.

7. Delayed or Lost Shipments

If a shipment is delayed or appears to be lost, please contact us so we can assist with the shipping carrier. Delivery times are not guaranteed unless specifically stated.

8. Damaged Products

If your order arrives damaged, please contact us as soon as possible and provide photos of the package and product. We will review the issue and determine the appropriate solution.

9. Returns

Returns are subject to our 14-Day Return Policy. Customers are responsible for return shipping costs unless the product is defective, damaged during delivery, or the wrong product was sent.